FREQUENTLY ASKED QUESTIONS

What benefits do you offer?: Along with the great care, experience and gorgeous products that THP brings to your school, you will receive the following benefits:

- discounts for teachers and staff

- digital files for yearbook & marketing material upon request

- staff portraits upon request

- ID Badge creation & ordering upon request
Where do the portrait sessions take place?: Sessions may take place outside, around campus - in a breezeway or a shaded garden. If indoors is chosen, near a bright window or we will use a large light modifier to simulate natural light. Sessions are easy, naturally posed and never typical.
When should we book our portrait days?: It is best to schedule at least 6 months ahead of time such as in the Spring for the following school year; however, we always try our best to accommodate our new clients.
What payment options do you accept?: Since all of our sales are online, we accept any credit card or bank card payment.
Do you retouch boo-boos and tattoos?: Yes, and parents LOVE this complimentary service!
When will our proofs and orders be ready?: Proofs will be available 3 weeks from shoot dates. Then, orders should be placed online about a week later in order to receive the orders back on time. Printed and packaged orders will be delivered to the school within 4 weeks. Total turn-around time is 6-8 weeks.
Are you available to showcase your signature products?: Yes, upon request, we are happy to display our samples in the school office or at parent get-togethers such as holiday trunk shows/festivals and PTA meetings.